Gel Dela Pena
Billing Manager
Billing Process Management
Insurance Verification
Coding and Documentation
Claim Follow-Up, Denial Management
Payment Processing
Accounts Receivable Management
Billing Audits and Compliance
Reporting and Analysis
My journey in healthcare began with a Doctor of Medicine degree from Our Lady of Fatima University in Manila, Philippines. This solid foundation has empowered me to contribute my medical knowledge to our exceptional team.
During my career, I embarked on an immersive internship journey that encompassed various medical fields, with a particular focus on psychiatry and mental health centers. My goal has always been to provide the highest quality of care and improve our valued clients' quality of life.
Through these experiences, I've come to recognize that every person carries their unique story, innate beauty, and individuality. This realization forms the heart of my approach, ensuring that every client receives care that respects their distinct journey.
As the Billing Manager, I lead the effort to capture billing information with unparalleled efficiency and accuracy. This dedication underscores our commitment to ensuring a seamless process for our clients, reflecting our unwavering professionalism and client-centric ethos.
With a fusion of medical expertise, empathy, and a relentless pursuit of excellence, I'm proud to embody the core values of Smart Counseling and Mental Health Center. My dedication to both the medical field and the well-being of our clients defines every aspect of my role here.