Rowena Flororita
Billing / Administrative Assistant
Operational Management
Client Engagement
Resource Management
Interdepartmental Liaison
Data Management
Strategic Problem-Solving
Privacy Assurance
Customer Service Excellence
Hello! I'm Rowena, and I hail from the beautiful city of Glendora, California. My journey in the professional world began after earning my Bachelor's degree in Business Management, with a major in Marketing. Over the past 30 years, I've had the opportunity to immerse myself in a variety of industries, each experience enriching my professional skills and personal growth.
My career took off in the airline industry, which taught me the value of precision and customer service in high-pressure environments. From there, my path led me through the dynamic worlds of telecommunications, insurance, and healthcare, focusing on clinic administration. I've spent the most significant part of my career in the health sector, 13 enriching years. During this time, I've honed extensive management and office administration skills, playing a crucial role in bridging the gap between customer needs and healthcare services.
People with management and office administration skills describe me as outgoing, and this trait has been instrumental in my ability to achieve strategic corporate goals. My career has been marked by a steadfast commitment to excellence and an unwavering dedication to meet every work-related challenge head-on. My professional ethos is built upon delivering results, a principle I've nurtured over the last three decades and one I am excited to bring to my role at Smart Counseling and Mental Health Center.
I'm thrilled to support our mission by applying my extensive experience and people-centric approach. I'm passionate about positively impacting the lives of those we serve and look forward to contributing to our collective success.